I am Sam Ltd.
PRIVACY POLICY

Last updated: December 2025

1. Who We Are

I am Sam Ltd is a UK registered limited company.
Registered in: United Kingdom
Email: hello@iamsam.shop

We take your privacy seriously and are committed to keeping your personal information safe.

2. Information We Collect

We only collect the information necessary to process and deliver your order, including:

  • Name

  • Billing and shipping address

  • Email address

  • Order details

  • Payment confirmation information (from our payment provider)

We do NOT store or have access to your credit/debit card numbers.

3. How We Use Your Information

We only use your information to:

  • Process and fulfil your order

  • Contact you regarding your order

  • Provide customer support

  • Meet legal, tax, and accounting requirements

4. Lawful Basis for Processing (UK GDPR)

We process your information under the lawful basis of:

  • Contract – to fulfil your order and provide customer service

  • Legal obligation – for accounting and tax purposes

5. Sharing Your Information

We do not sell, trade, or rent your personal information to anyone.

We only share your information with trusted service providers necessary to operate our business, including:

Payment Processors

Your payment is handled securely by:

  • PayPal

  • Visa / Mastercard (via our payment provider)

These companies process your card details — we never see or store your card information.

Delivery Services

We share your name and address with delivery/courier companies to ship your order.

No other third parties receive your data.

6. Data Storage & Security

  • Your personal information is stored securely.

  • We never store credit or debit card details.

  • Access to data is restricted to what is necessary for business operations.

7. Cookies

This website uses only essential cookies required for functions such as shopping cart operation.
We do not use analytics, advertising, or tracking cookies.

8. Data Retention

We keep your personal information only as long as necessary to:

  • Process your order

  • Provide customer service

  • Meet legal and tax obligations

After this time, your data is securely deleted.

9. Your Rights Under UK GDPR

You have the right to:

  • Access the information we hold about you

  • Request corrections

  • Request deletion (where legally permitted)

  • Object to certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled

To request any of these rights, email: hello@iamsam.shop

10. Contact Us

For any questions about this Privacy Policy or your personal data, contact us at:
I am Sam Ltd
Email: hello@iamsam.shop